Building Community One Latte At A Time

The drive thru...

The drive thru…

Nestled snugly at the bottom corner of Bay Park, just off Morena, in the little Bay Ho shopping complex, is a business percolating connections.  Waiting in line for my morning coffee at Coffee Quick, a small drive-thru coffee hut, I began to notice something.  Svetla, owner and operator of Coffee Quick, seemingly always happy and ready to have a conversation, had something more than just a business brewing.  Curiosity welled up inside of me, wondering if this little hut was more than just a coffee shop.  What’s the story behind it?  So I decided to find out and extended an invitation to Svetla, to share her story.  As usual, when an invitation is extended, the storytelling unfolds along with the beauty of human connection.

Sharing laughs...

Sharing laughs…

Svetla moved to the United States in 2001from Bulgaria.  She moved for love.  She knew very few people, outside of her husband, and was at that time, quite shy and introverted.  Having happened upon the coffee shop in 2002, she moved to this current location, Bay Park, in 2003.  She worked for the owner of the shop until 2005, when she decided to purchase the business.  This purchase became the most important decision of her life to date.   Svetla, like all of us, went through some tough times and struggled with relationships, acceptance and success.

More laughs...

More laughs…

“This shop saved my life.  I went through some very difficult times, but the people of this community, my loyal patrons, could tell that I was down.  I had a gentleman bring me flowers during this time, and he didn’t even ask what was going on!  He just knew I was down.”

What amazes me is that people spend only about two to three minutes at a time with Svetla each morning.  She has a flow of people who use the drive thru, a walk up window, and a few chairs inside the small house-shaped establishment, for good friends who stop by.  Svetla, every morning, breaches the idea that you need tons of time to build a sustainable community.  Does she offer something that people want and need every morning?  Sure.  But she does so in a fashion that values people as people, instead of labeling them as customers.

“I want to create a welcoming environment.  The design is intentional…the physical structure looks like a home,”  Svetla points out.  In fact, it lead to the best part of the story in my mind.  Svetla wanted to make some improvements to the shop, upgrade the physical structure and aesthetic of Coffee Quick.  Being a small, self-owned business, this would take some creativity.  Svetla decided to host a car wash.  She held it in the surrounding parking lot of the shop and the outpouring of support overwhelmed her.

A regular...

A regular…

Svetla remembers, “We had a line of cars you wouldn’t believe.  I had people from the community stopping by just to donate money, not even get the car washed.  It was amazing.  I raised enough money to complete the upgrades I wanted and even had someone come and plant flowers in the front of the shop without my knowing, during non-operating hours! It showed me how supportive this community can be.”

A citizen of the United States since 2009, a successful business owner and member of her community, Svetla thinks  “Things that happen in your life, shape you as a person.  I only look forward.  I am realistic.  I am positive.  I used to feel like a foreigner, but whenever I’m in the shop, I feel like a true citizen.”

What Svetla accomplished, and where she continues to live and work, is an abundant community.  Coffee Quick was and is the catalyst to her community building.

Svetla reflects, “We’ve transformed lives here.  I’m really proud of this shop.  It is a place to come, feel welcome, be happy and feel supported.”

Meet Svetla...

Meet Svetla…

Svetla’s relationship with the people of this community, her community, brews the love and connection that permeates her life and those who spend their mornings, if only for a brief moment, with her.

Drive on by and see her for a moment. Introduce yourself.  Share your story.  Svetla will be there, ready to greet you with a smile!

(Coffee Quick is located at 4015 Avati Dr., San Diego, CA 92117 and is open Monday-Friday 6am-12pm, Saturday 7am-12pm and Sunday 8am-11am)

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3 Comments

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3 responses to “Building Community One Latte At A Time

  1. I love this post. I bet just the thought of you recognizing her and asking her her story has changed her life in an even larger way. This is great. Our stories change lives.

  2. Ellen

    I love this story! Thank you for letting people know about our beloved Svetla and Coffee Quick.

  3. Pingback: Remember Svetla? | Come In From The Cold

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